Dash Supply Club Program Terms
These Dash Supply Club Program Terms (“Program Terms”) govern your participation in the Dash Supply Club membership program (“Program”) offered by DoorDash, Inc. (“DoorDash,” “we,” “our,” or “us”). By enrolling in, accessing, or using the Program, you (“Member,” “Merchant,” or “you”) agree to be bound by these Program Terms, the DoorDash Merchant Terms of Service (“Merchant Terms”), which govern your use of DoorDash Marketplace as a merchant selling products on the platform, and the DoorDash Consumer Terms and Conditions (“Consumer Terms”), which govern your use of the DoorDash Marketplace platform as a consumer purchasing products on the platform. If there is any conflict between these Program Terms and the Merchant Terms or the Consumer Terms, the Program Terms control solely with respect to your participation in the Program.
1. Overview
DoorDash offers two membership tiers under the Supply Club program (“Program”) that provide participating businesses (“Members”) with access to certain benefits and savings on qualifying restaurant supply purchases made through the DoorDash Marketplace platform. Participation in the Program is voluntary and subject to these Program Terms.
2. Membership Tiers
2.1 Basic Membership
Fee: $0 per month
Benefits: Access to DashPass benefits, including $0 delivery fee and reduced service fees on eligible orders over $35.
2.2 Plus Membership
Fee: $30 per month (plus applicable taxes)
Benefits:
Access to DashPass benefits, including $0 delivery fee and reduced service fee on eligible orders over $35.
10% discount on eligible restaurant supply orders totaling $250 or more (before taxes, fees, and credits).
2.3 Plus Membership Free Trial and Payment. At enrollment, Plus Members receive a 3-month free trial. The free trial begins upon enrollment and automatically converts to a paid monthly membership at rate of $30 per month, unless cancelled prior to the end of the trial period. The membership fee is charged month to month and automatically renews unless cancelled prior to the next billing date. Fees are charged on a rolling basis based on the date of enrollment.
3. Membership Requirements
3.1 Order eligibility. Only orders placed for restaurant supply at participating grocery merchants on the DoorDash Marketplace are eligible for program benefits.
3.2 Restricted products. Alcohol may not be purchased as part of this program and such purchases will not be eligible for program benefits.
3.3 Resale prohibition. Products purchased through the Program are intended solely for the Member’s own internal business use. Member may not resell, redistribute, or otherwise make available for commercial resale any products acquired using Program benefits, discounts, or credits, whether in their original form or repackaged. DoorDash reserves the right to suspend or terminate Member’s participation in the Program for any violation of this provision.
4. Cancellation and Termination
4.1 Member Cancellation. You may cancel your membership at any time by contacting DoorDash support or through any other cancellation method made available by DoorDash. Cancellation will take effect at the end of your then-current billing cycle, and you will retain access to Program benefits until that time.
4.2 DoorDash Suspension or Termination.DoorDash may suspend or terminate your membership, access to Program benefits, or participation in the Program, in whole or in part, immediately upon notice if:
you fail to pay applicable fees;
you misuse the Program or its benefits;
you breach these Program Terms, the Merchant Terms, the Consumer Terms, or any other agreement between you and DoorDash.
DoorDash may also discontinue the Program in accordance with Section 5.
4.3 Effect of Termination. Upon cancellation or termination, unused credits, discounts, or benefits will not roll over and are forfeited unless required by law.
5. Modifications to the Program
DoorDash may modify, update, or discontinue the Program or any membership tier, benefit, eligibility requirement, or fee at any time in its sole discretion. DoorDash will provide at least 30 days’ advance notice of any material modifications. Your continued participation after the notice period constitutes acceptance of the modified Program Terms. If you do not agree to modifications, you must cancel your membership before the modifications take effect.
6. Limitation of Liability
To the fullest extent permitted by law, DoorDash is not liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to your participation in the Program. The total cumulative liability of DoorDash for claims arising under or related to these Program Terms or the Program shall not exceed the amount of membership fees actually paid by you to DoorDash in the preceding twelve (12) months, if any. These limitations apply regardless of the legal theory asserted and even if DoorDash has been advised of the possibility of such damages.
7. Miscellaneous
7.1 Non-Transferability.
Memberships, benefits, and discounts are non-transferable and may only be used by the registered Member account.
7.2 Availability of Benefits.
All benefits, discounts, and savings are subject to availability, applicable terms, and any limitations communicated by DoorDash. DoorDash does not guarantee availability of any product or service.
7.3 Program Eligibility.
You must maintain an active, valid DoorDash merchant account in good standing to participate in the Program.
7.4 Relationship to Merchant Terms and Consumer Terms.
These Program Terms supplement the DoorDash Merchant Terms of Service, which govern your use of the DoorDash platform as a merchant selling products. These Program Terms also supplement the DoorDash Consumer Terms, which govern your use of the DoorDash platform as a consumer purchasing goods. In the event of a conflict, these Program Terms control solely with respect to your membership in and use of the Program.
7.5 Governing Law; Disputes.
These Program Terms are governed by the same governing law and dispute resolution provisions set forth in the Merchant Terms.